Big pimpin'
Two weeks now since my sleepy little site has gone crazy, security-wise. The guy who's calling for extra security contradicts himself for what he wants frequently, sometimes in the same breath.
I now have, assuming they don't glue any more people in, just under twenty people under me. Some are okay, some aren't. Some are just uncertain, some are lazy.
We did the bulk of the move at the site on Friday and Saturday. Today (Monday) will be the first day the employees will have been in the new area. Unfortunately, one of the two people I have on site is an idiot.
Here's the thing about a sitter shift - you don't move. Usually sitter shifts refer to watching a hospital patient, someone at risk, or a vulnerable point. You don't get a break, you don't get to go to the bathroom, you don't get to leave.
Sound harsh? Maybe.
I've done a couple of suicide watches. You're there to make sure they either don't try, or in case they do manage it to call for help and keep them alive as long as possible.
Think it's appropriate to pop outside for a five minute smoke during something like that?
If your two year old was playing in the backyard near the pool, would you just go inside and start watching tv for a half hour "lunch break"? If so, you're a fool.
While not all sitter shifts are as important, that's the idea behind them. If you really need to leave (bathroom, smoke, gaping wound...) you get someone to cover for you.
But I've got a guy there during working hours (0800-1600) who not only leaves to go get tea, or to stretch his legs (pace, you idiot!), he won't even use the bathroom that's about two meters away from his post. He wanders 100 meters away, through a big chunk of the building, to go to another one.
He feels it's unreasonable to make him stay in one place, and although I was patient the first few times explaining that this is how it works, that this is what the client wants, and that I don't want to keep getting phonecalls at home telling me he's wandering around, I've lost my patience.
He agrees to do what I want every time we speak, but keeps on doing it and then says I'm being unreasonable when I call him on it.
Also, he spends at least a quarter of every hour in the bathroom. He says it's okay because he has some gastro-intestinal issues. I tell him that if he's medically unfit to do the job, he'll have to go elsewhere (i.e. another site) because I need someone who can do the job. This problem isn't in his file, incidentally. It should be.
He claims that nobody could do it, and don't I just love it when a guy who's done security for all of two months to tell me what can and can't be done, I mention myself at the site when the glass fell in. Lots of others manage it, so just because he can't (or won't) doesn't mean it can't be done, or that it doesn't need to be done.
I've got a low priority request in for him to be pulled off. About the only thing he's got going for him is that he speaks fairly good english. Special guards are often from the bottom of the heap, so that's why it's low priority. Although one more complaint and I'll just start pulling doubles and do his shift myself.
There are lots of little stories to relate, but I'm cramping for time at the moment so I'll just give you one that surprised me:
On Friday, I had even more guards than usual (client request for move). One of them was a young woman from Hong Kong. I planted her and another guy at doors we'd propped open, and checked back on them frequently.
As is usual for me, I checked their security licenses and noted down the proper spelling of their names, their phone numbers, and their license numbers (so I can make sure they're paid). Towards the end of the night, one of the relief guards came in nearly seventy five minutes early. I told the on-site special guards that one of them could go home early with eight hours pay (ah, the joys of controlling my own budget, recently swelled as it is) but that they'd have to decided between them which it would be.
The female went for it, because her shift would have ended at 0000 and she had to work another site at 0800. She asked if I could get her a cab, so I did. When it showed, I took her out to it and she told me how much she liked the site, although she'd have preferred if she could have walked around and seen more of it.
I told her that she could always tell Operations that, and they could ask me if I wanted her if a regular position opened up. She seemed to like that.
After seeing her off, I installed the relief guard into his position and started rolling around the site as usual when I received a phone call. It was the female guard, she'd forgotten her umbrella and could I let her in to get it?
Sure. So I did and took her back out to her cab. As she was getting in, she said "You have my number, right?"
I told her I did, assuming that she meant she'd want me to call if there was an opening. But that's not what she said.
"Good. Then maybe we can go out sometime."
And then she got in the cab and left me standing in the rain thinking "What the fuck?!"
Must be my soap. ;)
I now have, assuming they don't glue any more people in, just under twenty people under me. Some are okay, some aren't. Some are just uncertain, some are lazy.
We did the bulk of the move at the site on Friday and Saturday. Today (Monday) will be the first day the employees will have been in the new area. Unfortunately, one of the two people I have on site is an idiot.
Here's the thing about a sitter shift - you don't move. Usually sitter shifts refer to watching a hospital patient, someone at risk, or a vulnerable point. You don't get a break, you don't get to go to the bathroom, you don't get to leave.
Sound harsh? Maybe.
I've done a couple of suicide watches. You're there to make sure they either don't try, or in case they do manage it to call for help and keep them alive as long as possible.
Think it's appropriate to pop outside for a five minute smoke during something like that?
If your two year old was playing in the backyard near the pool, would you just go inside and start watching tv for a half hour "lunch break"? If so, you're a fool.
While not all sitter shifts are as important, that's the idea behind them. If you really need to leave (bathroom, smoke, gaping wound...) you get someone to cover for you.
But I've got a guy there during working hours (0800-1600) who not only leaves to go get tea, or to stretch his legs (pace, you idiot!), he won't even use the bathroom that's about two meters away from his post. He wanders 100 meters away, through a big chunk of the building, to go to another one.
He feels it's unreasonable to make him stay in one place, and although I was patient the first few times explaining that this is how it works, that this is what the client wants, and that I don't want to keep getting phonecalls at home telling me he's wandering around, I've lost my patience.
He agrees to do what I want every time we speak, but keeps on doing it and then says I'm being unreasonable when I call him on it.
Also, he spends at least a quarter of every hour in the bathroom. He says it's okay because he has some gastro-intestinal issues. I tell him that if he's medically unfit to do the job, he'll have to go elsewhere (i.e. another site) because I need someone who can do the job. This problem isn't in his file, incidentally. It should be.
He claims that nobody could do it, and don't I just love it when a guy who's done security for all of two months to tell me what can and can't be done, I mention myself at the site when the glass fell in. Lots of others manage it, so just because he can't (or won't) doesn't mean it can't be done, or that it doesn't need to be done.
I've got a low priority request in for him to be pulled off. About the only thing he's got going for him is that he speaks fairly good english. Special guards are often from the bottom of the heap, so that's why it's low priority. Although one more complaint and I'll just start pulling doubles and do his shift myself.
There are lots of little stories to relate, but I'm cramping for time at the moment so I'll just give you one that surprised me:
On Friday, I had even more guards than usual (client request for move). One of them was a young woman from Hong Kong. I planted her and another guy at doors we'd propped open, and checked back on them frequently.
As is usual for me, I checked their security licenses and noted down the proper spelling of their names, their phone numbers, and their license numbers (so I can make sure they're paid). Towards the end of the night, one of the relief guards came in nearly seventy five minutes early. I told the on-site special guards that one of them could go home early with eight hours pay (ah, the joys of controlling my own budget, recently swelled as it is) but that they'd have to decided between them which it would be.
The female went for it, because her shift would have ended at 0000 and she had to work another site at 0800. She asked if I could get her a cab, so I did. When it showed, I took her out to it and she told me how much she liked the site, although she'd have preferred if she could have walked around and seen more of it.
I told her that she could always tell Operations that, and they could ask me if I wanted her if a regular position opened up. She seemed to like that.
After seeing her off, I installed the relief guard into his position and started rolling around the site as usual when I received a phone call. It was the female guard, she'd forgotten her umbrella and could I let her in to get it?
Sure. So I did and took her back out to her cab. As she was getting in, she said "You have my number, right?"
I told her I did, assuming that she meant she'd want me to call if there was an opening. But that's not what she said.
"Good. Then maybe we can go out sometime."
And then she got in the cab and left me standing in the rain thinking "What the fuck?!"
Must be my soap. ;)