Ah, hello everybody!
It's been a couple of weeks since I've blogged, but what to say? The beloved security stories for which I'm so famed have been paltry fare lately. The Romanian's slowly moving shift pattern rarely coincide with my own anymore (he works three days one week, four the next - always on weekends) and even when he's there he buggers off to watch television for most of the night anyway.
Buffalo Kisser continues to show that he is, in fact, capable of surprising us. Surprising us in the sense that just when you though somebody was as ineffective and lazy as possible, they're still capable of doing
even less.
DiceGimp is just as annoying, but now I've analysed his patterns and been annoying him back by pointing out some of them. Mixed results there.
As for me, I've just mostly worked.
I did the Aga Khan thing at the VCES the other weekend, and that was cool. The supervisor was rather glumly looking at all of the temporary people they'd send her as security, but when she saw me she ran over and gushed how happy she was to see my name on the list (apparently I made an impression
last time I was there for the Cisco convention). She immediately appointed me "in charge" and that's what I did.
Although I
did manage to get in lots of eating, listening to music, and generally having a good time. Those people knew how to
party!
Of course, well before the end of the shift we'd chased them all out (some of them over and over again as they snuck and pleaded and cajoled their way back in to take pictures in places they weren't allowed in earlier, or up on the consecrated-so-nobody-is-allowed-up-there-and-we-demolish-it-to-make-sure stage. Ah well.
And the lucre that ran through the place - whew! Made them arrogant though. Throwing stuff around (they tossed some of our unattended barriers and chairs off of the top deck into the harbour, and damaged some doors and such. Their response to us taking exception to this?
"What's that door worth, about ten thousand? Put it on the bill." Yikes.
Still, I'm always happy to work there. The supervisor asked if I'd be willing to come down more often and I told her of course! But when we went to set that up, their scheduling director (they have their own) said that since I already have a full-time permanent site that they couldn't add me. At best, they could request from head office that when there's a special event I
always get called. Here's hoping they do that!
On a totally different note, She's been gone for 5.5 weeks now. I haven't heard from her in
three weeks, and she's still not told me what her "decision" is. Is she coming back, is she staying away, is she going to sell herself for parts... I have no idea.
Through a little creative SIGINT I've got to comb through some correspondence and found that she's playing a semi-similar game with another person. That person seems simultaneously oblivious to the reality of the situation and at the same time interested in both some sort of nebulous accomodation and total non commitment to anything that would impinge on a solo lifestyle.
This is all so stupid. Now back to work.
Buffalo Kisser has a new nickname at work among most of the rest of us. "UF", as in Useless Fucker. Here is his apparent schedule when he works the twelve hour shift: yapping on the phone and looking at women coming and going from ebay on their flex-time shifts for the the first six hours, and then sleeping/watching tv/surfing the net for the remain six hours.
If he's doing the eight hour shift on the weekend, then it's mostly sleeping followed by staring at nothing. For hours at a time. For the staring part, even. Shudder.
An example:
There was an alarm that went off on the fire panel the other week. I noticed it when I finished my first round at around 0045. Note that it wasn't going when I started on the round at 0000, so it started somewhere between those times. Reasonable, right?
So I watched Buffalo Kisser (as the senior guy on the site for his company) frown at the panel, say something to DiceGimp, and then speed off on his bike. (Incidently, while he's
always supposed to use his bike, he only takes it when he's heading off to the building where he surfs.)
I went out to have a look at the panel myself (while it's technically out of my area, as we have our own, if
part of the building is aflame, that certainly affects
my area) and asked DiceGimp what Buffalo Kisser had told him.
His response: "There's nothing we can do about it." And then he left to do just that - nothing.
No problem, I'm tired of Buffalo Kisser making puppies
and being a jerk about it to me and DiceGimp. So I called his company. I got someone I've dealt with before. He agreed that something should be done, but when he pulled up the file on that site (so he says - I wouldn't put it past that company to just pretend they had that capability) he said he didn't know who they could call about it, but he'd call the head guard on duty (Buffalo Kisser) and get him to deal with it.
Of course, nothing happened. I called back after an hour (of solid alarm going off, remember) and the operations guy said that Buffalo Kisser told him that this had happened before and there was nothing to be done about it. Also, that they had no numbers to call.
"Jesus Tapdancing Christ," I told him. "
I have the number. I've the number for your client too. His office, cell phone, pager, and home number. (That's Evil Property Manager, btw) I also happen to have the number for the guys that deal with the fire panel, why don't you? In fact, why don't you even know the
name of them? And why don't your guards? You're
supposed to be able to!"
Of course, I didn't phrase it like that to him. The guy on the phone is pretty nice, and he's just the nighttime operations guy. But none of them had this information they should have, so I generously supplied that guy the name of the company to call to deal with it.
Are you surprised that nobody called?
So now DiceGimp started trying to get something done (at my urging). He finally got his operations guy to send a mobile guy. The mobile guy was pretty good - he took one look at the panel and then asked where the
other panel was. DiceGimp didn't know. Buffalo Kisser didn't either. I did. Note it's not in my area, either. Why don't they know where their fire panel is?
So I told DiceGimp and the mobile guy where to find it, and off they went. After a bit they came back up, and Buffalo Kisser had reappeared. He'd been working on an application to let him visit the US all night (he's a slow reader and writer, and the forms are semi-complicated). He brushed off the mobile guy when the mobile guy came to talk to him and just left instead. Rude bugger.
So their mobile guy came to talk to me, as the only semi-intelligent lifeform to be found. Basically he told me what I'd already figured out - that one of the standpipes in the P2 level was reporting low pressure, and that's what was setting off the alarm. However,
he didn't know who to call either, and thanked me for my interest, before leaving. Sigh.
So now we're at hour three of me having to listen to this alarm. I can't leave the site, but Buffalo Kisser has spent all of about ten minutes there, and DiceGimp gets to keep taking off on exterior patrols. I'm grumpy.
I'd already accertained that there was no leak from a possible pipe rupture in any of my areas, so I decided to just grit my teeth and bear it. No more advice on who to call, or how to go about dealing with any of this. Let
them explain to their client when he comes in in the morning why there's been an undealt-with alarm blaring for seven+ hours when it would be child's play to deal with. And so I left it. And at 0745 one of Evil Property Manager's nice minions came in, noticed the alarm, checked it out, and reset it. What a pity that their on-duty guards DIDN'T BOTHER TO CALL THE 24-HOUR GUYS THAT WOULD HAVE DONE THAT HOURS AGO, HUH?!
Sorry. :P
Another, more serious example:
This past Monday DiceGimp, The Romanian, and myself were in my cafeteria drinking tea. At 0450 a couple of ladies from my site came in (I'm pretty random in my patrols and such, as per standard operating procedure, during the early part of the shift, but I make sure that the employees know where to find me at various times in the latter half of the shift) and told me that there was water cascading down in P2 and they wanted me to know.
That's not my area, as I've said, but I thanked them and got up to look. Do you think the two guards whose area it
was would get up? Nooooooooooooooooooooo
Of course, under the gaze of those two employees, they must have felt some obligation to put in a token effort so they trailed after me, hot chocolates in hand.
Down we went to P1. Even from there I could hear the water cascading. We walked towards the ramp heading to P2 and as we turned the corner, sure enough there was a long crack in the ceiling and a sheet of water pouring down.
A quick peek at my mental map of the site, and I said "Fitness room, let's go," to The Romanian. I don't have access to that (not my area), but I certainly wanted to isolate where the water was coming from so that I could see to the integrity of my own area. So up we went to the P1 level.
The Romanian let me in with DiceGimp on my heels. Sure enough, the carpet was wet. Splashy wet even.
The newly-installed wooden dancefloor was already starting to buckle in a few places. And on the far side? A solid ten centimeters of water. The Romanian refused to go any further.
After years of doing flood and fire restoration, the mighty Rimmy isn't about to be daunted by wet feet. I plunged in. Kudos to DiceGimp for following me, although hesitantly.
I went in to the changeroom, and the sound was loud in there. Yup, it was the toilet. The bowl was full and running over the sides. So I pulled the top off the cistern and had a peek, hoping it was merely a stuck mechanism.
No such luck - the toilet tank had cracked. So I shut off the feeder valve and the water stopped. Take
that, Evil Aquaman's plan!
The Romanian thanked me, and I told him he
had to get someone here pronto to suck up the water and get some fans and dehumidifiers going. Literally there were hundreds of dollars of damage still being done every minute, as that wooden floor continued to warp and lift, and as more and more water wicked (that's not wicked as in evil, that's wicked as in the action of oil up a wick in a lamp) into the drywall.
He called up Evil Property Manager's office number and left a message. :P
He made passing reference to the event in his report. Ditto with DiceGimp.
I haven't been in the industry for several years now, and I didn't have any measuring tools with me, but based on when I used to the initial assessment for the insurance companies I'd have estimated the damage at that time at close to $30000.
Three hours later, when I went off shift, nobody had arrived to even suck up the water. Nobody had been alerted, of course. I didn't go down there to look again, but you can bet that the cost has doubled, or even tripled because of that alone.
I left a note on one of the HR people's desk asking for a commendation (they get little awards called "Caught In The Act" at my site when they help somebody) for those two ladies that came to get me when they heard the water.
The Evil Property Manager's company has called those two ladies two or three times since then. There have been email inquiries for exact statements from them as well. The ladies find this odd, but I don't.
See, this is how it's
supposed to work:
The Romanian is supposed to do interior patrols. That includes the Fitness room in that building. He didn't do that. DiceGimp is supposed to exterior patrols
often, including the parking levels. He didn't do that. Both of those areas require magnetic passes to access, and there will be no indication that either of them were doing their jobs by going into their respective areas.
They didn't alert anybody. Leaving a message doesn't cut it.
They didn't mention me in their reports. The ladies
did. You know how much Evil Property Manager loves my company, and me especially. So to him, who now gets to deal with this massive bill, instead of his security guys finding this incident in short order and alerting the proper people to have it taken care, it's embarrassing that it went ladies from a site not under his thumb -> hated security guard from other company -> his security guys that weren't doing their jobs and didn't do jack shit about the problem when it was found. And also didn't accurately report what happened.
DiceGimp is currently afraid for his job. He keeps spinning scenarios of what he might be asked, and he said "To that I'd say `
Technically...'"
I usually cut him off at that point and say "Dude, if you have to split hairs on your conduct by saying `technically', you're already screwed. And it's going to come across like that - you might think you can babble your way through double talk, but these are professionals at it. You don't stand a hope if that's how you're going to play it. And you'll look like a fool."
His company's managers have called him at least once about the flood too. It'll be interesting to see what shakes out of this.
One more example: ;)
That company has put a day guy on for the site. Basically a bike patrol person when the sun is up. I have here (what does
that tell you about their security?) a copy of their day guy's report, which I'm going to transcribe for you below.
Security Company of the DamnedOfficer's name: Michael XXXXXX Date: _ _ _ _ _ _ _Shift: _ _ _ _ _ _ _ _ _To: _ _ _ _ _ _ _ _ _ _ _ _ _Location: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _0845 ON SITE FOR SHIFT CHECKING ALL SITES AND LOT AND SCENE CHECK, FULL PERIMETER + INTERIOR.
0915 SERVICE MASTER ON SITE. WORKING ON THE FLOODED GYM
0930 HAAKON ON SITE DOING AIR REPAIRS
1000 ALL IS CLEAR QUIET DAY
1100 WAITING FOR ACCESS CARD FOR SITE. HAVE BEEN ASK ANYBODY WITH ACARD TO LET ME INTO THE OFFICE DOWNSTAIRS. PLEASE CALL KAL AT HEAD OFFICE, FOR THIS IS NOT ACCEPTABLE TO BE BOTHERING STAFF WHEN I SHOULB BE PREPARED. SORRY FOR THIS INCONVIENENCE
1200 ON PATROL OF THE SITE CHECKING ALL BUILDINGS AND MAJOR SITES.
01300 ON PATROL OF THE SITE ALL WILL BE CHECKED.
11400 RECORDER OF SITES ALL CLEAR
1500 MOBILE ON SITE, RECIVED 1 ACCESS CARD. TEMPORAY CARD. MUST RETURN END OF SHIFT AND PICK UP AT BEGINING OF EACH SHIFT.
1600 POLOICE ON SITE LOOKING FOR SUSPECT NOT TO BE FOUND.
1700 OFF DUTY ALL IS CLEAR AND SECURE
All spelling mistakes,
all of them are really on there. Ditto for the odd times (01300? 11400?!). There's no date, it's unsigned, and it wasn't given to the client. And I'm wondering if that's not for the best, if that's how this guy writes his report.
On the weekend, he was constantly bothering
our day guy to let him back into the building after his patrols (just out of curiousity, if there
was an alarm in one of those buildings, how would he respond? Evil Property Manager is really getting his money's worth with these jokers, don't you think?). After he finally got his access card, he complained to Barney (my supervisor on the site) that he couldn't access the cafeteria.
Barney has made a point of having the other guards from that company's cards programmed to let them into our cafeteria, which is really privately owned and not a place they could normally access. This was done in the spirit of cooperation, and also because Barney buggers off the site for hours at a time and couldn't respond when they wanted to go in there to use the microwave.
But Barney took one look at this guy and, despite saying he seemed nice, told him that it was private and he would have to ask if he wanted in. No
way was he going to give this guy unrestricted access in. Guess even my slacking S/S has limits. ;)
Anyway, that's all I've got for now. The title of the blog comes from my buddy
Depaxus, who cracked that gem out while we were playing an online game and was trying to classify who he was, having picked a faction by random. Ladies, snap this boy up! (See dude? Don't think I don't advertise for you!)